QuickFlow Plumbing
Plumbing & Trades
QuickFlow Plumbing
QuickFlow Plumbing specializes in emergency plumbing services, but their old website was slow and ha...
Plumbing & Trades📍 Sydney, NSW
All Hours Plumbing
Small Business: Plumbing Company Coordinates 6 Vans Efficiently
+45%
Jobs Per Day
-50%
Office Time
+92%
Customer Satisfaction
⚡The Challenge
Plumbing business grew to 6 vans but operations chaotic. Office manager overwhelmed coordinating jobs, taking calls, updating customers. Plumbers called in for job details. Customers called checking status. Manual scheduling inefficient. Growth limited by operational bottlenecks.
💡Our Solution
Built comprehensive website with job scheduling system and customer portal. Customers book online seeing estimated times. Plumbers access job details on phones. Automated customer updates on plumber arrival. Real-time schedule visibility for whole team. Online payments reduce paperwork.
📊The Results
+45%
Jobs Per Day
Better scheduling efficiency
-50%
Office Time
Reduced coordination calls
+92%
Customer Satisfaction
Automated updates
“System coordinates our 6 vans efficiently. Office manager focuses on growth instead of constant phone calls. Plumbers love mobile job access. Operations smooth. Ready to add vans 7 and 8.”
TN
Tony Nguyen
Owner, All Hours Plumbing
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