Urban Grill
Restaurant & Hospitality
Urban Grill
Urban Grill was paying 30% commission to delivery platforms like Uber Eats and Menulog, which was de...
Restaurant & Hospitality📍 Brisbane, QLD
Bean & Brew Cafes
Small Business: Cafe Chain Manages Three Locations Online
+280%
Cross-Location Visits
3.2x
Loyalty Engagement
+420%
Online Orders
⚡The Challenge
Cafe expanded to 3 locations but each operated independently. No unified loyalty program across venues. Customers confused about which location offered what. Marketing efforts fragmented. Missed cross-location opportunities. Needed cohesive brand presence.
💡Our Solution
Built unified cafe website managing all 3 locations. Single online ordering system with location selection. Cross-location loyalty program. Events calendar showing activities at each venue. Centralized menu management. Unified marketing and brand presentation. Location-specific pages for local SEO.
📊The Results
+280%
Cross-Location Visits
Customers visit multiple cafes
3.2x
Loyalty Engagement
Unified program works
+420%
Online Orders
Across all locations
“Website unified our three cafes into one brand. Customers use loyalty program across all locations. Marketing reaches everyone efficiently. Operate as chain, not three separate cafes. Growth to location 4 is easier.”
SM
Sarah Mitchell
Owner, Bean & Brew Cafes
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