Urban Grill
Restaurant & Hospitality
Urban Grill
Urban Grill was paying 30% commission to delivery platforms like Uber Eats and Menulog, which was de...
Restaurant & Hospitality📍 Carlton, VIC
Bella Vita
Bella Vita Restaurant: From Takeaway to Online Ordering Success
+185%
Takeaway Revenue
$3,200/mo
Commission Savings
99.2%
Order Accuracy
⚡The Challenge
Bella Vita's phone rang constantly during dinner rush with takeaway orders. Staff couldn't serve dine-in customers properly while taking phone orders. Order mistakes from phone miscommunication frustrated customers and wasted food. They paid UberEats and Menulog 30% commission, killing already tight margins. They needed online ordering without the massive commission fees.
💡Our Solution
Built custom online ordering system integrated into their website. Customers browse menu, customize dishes, and pay online—no phone calls needed. Orders print automatically in the kitchen with all modifications clear. Added delivery zone calculator and pickup time estimates. Integrated with their POS system for inventory. Featured daily specials and combo deals. Enabled customer accounts to save favorite orders.
📊The Results
+185%
Takeaway Revenue
More orders, larger tickets
$3,200/mo
Commission Savings
Cut delivery platform fees
99.2%
Order Accuracy
Almost zero mistakes now
“Phone orders were killing us during dinner service. Now customers order online and it prints perfect in the kitchen. We keep the 30% commission that was going to UberEats. System paid for itself in six weeks.”
MR
Marco Rossi
Owner, Bella Vita
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