Urban Grill
Restaurant & Hospitality
Urban Grill
Urban Grill was paying 30% commission to delivery platforms like Uber Eats and Menulog, which was de...
Restaurant & Hospitality📍 Sydney Harbour, NSW
Harborside
Harborside Fine Dining: Premium Booking Experience for Premium Restaurant
$280
Average Booking Value
35%
International Bookings
+190%
Special Occasions
⚡The Challenge
Harborside fine dining restaurant ($150+ per person) used generic OpenTable booking. The bland, corporate booking experience didn't match their premium positioning. Lost bookings to other high-end restaurants with better online presence. International tourists couldn't find them easily. Website looked dated compared to the beautiful restaurant interior.
💡Our Solution
Built luxury restaurant website matching their fine dining positioning. Custom booking system with table preferences, dietary requirements, special occasion notes. Featured chef's seasonal menu with professional food photography. Added virtual tour of restaurant with harbor views. Integrated international payment for deposit bookings. Multiple language options for tourists.
📊The Results
$280
Average Booking Value
Up from $165 per person
35%
International Bookings
Tourists pre-book from overseas
+190%
Special Occasions
Proposals, anniversaries, celebrations
“The website finally matches our restaurant quality. International guests book before arriving in Sydney. Special occasion bookings tripled—proposals, anniversaries. Online experience sets expectations for the dining experience.”
JL
James Laurent
Manager, Harborside
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