Tourism & Hospitality📍 Regional Victoria

Coastal Haven Holiday Park

Caravan Park: Online Booking System for Sites and Cabins

85%
Online Bookings
98%
Peak Season Capacity
-72%
Administrative Time

The Challenge

Caravan park managed bookings through phone and email. Peak season overwhelmed with booking requests. Couldn't show real-time availability. Double bookings occurred. Wanted online booking system for powered sites, cabins, and facilities.

💡Our Solution

Built holiday park website with comprehensive booking system. Customers see site/cabin availability calendar. Select powered or unpowered sites. Book cabins online with virtual tours. Add equipment hire. Payment and deposits automated. Arrival information sent automatically. Site map shows layout.

📊The Results

85%
Online Bookings
Self-service reservations
98%
Peak Season Capacity
Maximize occupancy
-72%
Administrative Time
Automated system
Booking system transformed park operations. Peak season manageable with online bookings. Real-time availability prevents double bookings. Revenue maximized through better occupancy. Essential for modern holiday park.
TH
Tom Harrison
Owner, Coastal Haven Holiday Park

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