Brighton Dental
Healthcare & Dental
Brighton Dental
Dental practices live and die by schedule efficiency. Brighton Dental had too many gaps—cancellation...
Beauty & Salon Services📍 Bondi, NSW
Glamour Beauty
Filling Appointment Slots Automatically
72%
Online Bookings
-85%
No-Show Rate
+340%
Last-Minute Fills
⚡The Challenge
Glamour Beauty played phone tag all day with appointment bookings. Customers called during their appointments, missed calls led to lost bookings. No-shows cost them $400-600 per week in lost revenue. Last-minute cancellations left gaps they couldn't fill because by the time they called down the waitlist, it was too late. They wanted customers to book themselves and manage their appointments.
💡Our Solution
Integrated online booking system showing real-time availability for each stylist and service type. Customers book anytime—60% book outside business hours. Automated confirmation texts and email reminders reduced no-shows. Cancellations automatically notify waitlist customers who can claim the slot instantly. Added service descriptions with time estimates and pricing. Featured stylist profiles so regulars can book their favorite.
📊The Results
72%
Online Bookings
Most appointments now self-booked
-85%
No-Show Rate
Automated reminders work
+340%
Last-Minute Fills
Waitlist captures cancellations
“Used to spend hours on the phone booking appointments. Now it happens automatically while I focus on clients. No-shows dropped dramatically with automated reminders. The system fills our schedule tighter than I ever could manually.”
JW
Jessica Wong
Owner, Glamour Beauty
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